Family First Firm values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we share it.
1. Information We Collect
We may collect the following types of personal information when you visit our website, submit a form, or communicate with us:
· Contact Information: Name, email address, phone number, mailing address
· Account or Inquiry Information: Information you provide when filling out forms, requesting services, or contacting support
· SMS Information: Phone number and message consent preferences when you opt in to receive SMS messages
· Technical Information: IP address, browser type, device information, and website usage data (via cookies or similar technologies)
2. How We Use Your Information
We use personal information for the following purposes:
· To respond to inquiries and provide requested services
· To communicate with you, including sending emails or SMS messages you have opted to receive
· To improve our website, services, and customer experience
· To comply with legal, regulatory, or contractual obligations
We only use your personal information for legitimate business purposes and in accordance with applicable laws.
3. SMS Communications and Consent
If you opt in to receive SMS messages from us:
· You may receive informational, transactional, or service-related messages
· Message frequency may vary
· Message and data rates may apply
· You may opt out at any time by replying STOP
SMS consent is not shared with third parties or affiliates.
4. How We Share Personal Information
We do not sell your personal information.
We may share personal information only in the following limited circumstances:
· With trusted service providers who assist us in operating our website or services (e.g., hosting, communications platforms), and only as necessary to perform those services
· When required by law, regulation, legal process, or governmental request
· To protect the rights, property, or safety of our business, users, or others
SMS consent is not shared with third parties or affiliates under any circumstances.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
6. Your Privacy Choices
You may:
· Request access to, correction of, or deletion of your personal information (subject to legal requirements)
· Opt out of marketing emails using the unsubscribe link
· Opt out of SMS messages by replying STOP
To exercise your rights, contact us using the information below.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Family First Firm Phone: 407-863-0000