Terms of Service

Effective Date: April 2026

Welcome to Family First Firm. By accessing or using our services, including our website and SMS messaging program, you agree to the following Terms of Service.


1. Use of Services

By using our website or submitting your information, you agree to use our services only for lawful purposes. You agree not to misuse, disrupt, or attempt to gain unauthorized access to our systems.


2. Communications

By providing your contact information, you agree that we may contact you regarding your inquiry, services, or account.


3. SMS Messaging Program

Program Name: Family First Firm Messaging Program

Program Description: Users who opt in will receive non-marketing, transactional, and service-related messages related to their inquiry, including follow-ups, updates, and requests for feedback or reviews.

You can cancel the SMS service at any time. Simply text “STOP” to +1 978-506-0049. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or contact us directly at 407-863-0000.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our Privacy Policy:
https://familyfirstfirm.com/privacy-policy/


4. User Responsibilities

You agree that all information you provide is accurate and up to date. You are responsible for maintaining the confidentiality of your communications.


5. Service Availability

We make reasonable efforts to ensure our services are available but do not guarantee uninterrupted access.


6. Limitation of Liability

Family First Firm is not liable for any indirect, incidental, or consequential damages arising from the use of our services.


7. Changes to Terms

We may update these Terms of Service at any time. Continued use of our services constitutes acceptance of any updates.


8. Contact Information

Family First Firm
Phone: 407-863-0000

The Heirloom Journey – Estate Planning & Long-term Care Insights

Join Geoff Hoatson, Founder and CEO of the Family First Firm, licensed insurance agent, and financial advisor, for an engaging and informative presentation on The Heirloom Journey. A roadmap to peace of mind for you and your loved ones.

During this special event, you’ll discover:

  • How to create an estate plan that truly protects your family
  • The impact long-term care can have on your finances and how to prepare
  • Practical guidance from a seasoned elder law attorney who’s helped countless families just like yours

The Heirloom Journey – Estate Planning and Longterm Care Insights

Join Geoff Hoatson, Founder and CEO of the Family First Firm, licensed insurance agent, and financial advisor, for an engaging and informative presentation on The Heirloom Journey. A roadmap to peace of mind for you and your loved ones.

During this special event, you’ll discover:

  • How to create an estate plan that truly protects your family
  • The impact long-term care can have on your finances and how to prepare
  • Practical guidance from a seasoned elder law attorney who’s helped countless families just like yours

Planning with Purpose – Estate & Medicaid Planning Simplified

Join us for a helpful and engaging session where we’ll walk you through the most important steps in protecting your future and your family. This event will focus on key topics in estate planning and Medicaid strategies for long-term care—two critical areas that can significantly impact your quality of life, financial security, and peace of mind.

Whether you’re beginning the planning process or looking to update existing documents, you’ll gain valuable insights into how to safeguard your assets, qualify for important benefits, and ensure your wishes are honored for years to come. Our team will be here to guide you every step of the way, making complex topics easier to understand and apply.

Heirloom Journey Appointment

By providing your phone number, you consent to receive SMS communications from Lawmatics on behalf of Family First Firm. Consent is not a condition of service. Message & data rates may apply, and frequency will vary. Reply STOP to unsubscribe. Text HELP for help.

Let's get you scheduled

Let's get you scheduled

By providing your phone number, you consent to receive SMS communications from Lawmatics on behalf of Family First Firm. Consent is not a condition of service. Message & data rates may apply, and frequency will vary. Reply STOP to unsubscribe. Text HELP for help.